Library hub – frequently asked questions
This FAQ is divided into the following sections:
Read & Publish Open Access agreements
- Why did The Company of Biologists launch a Read & Publish Open Access initiative?
- How do Read & Publish agreements differ from traditional subscriptions?
- The Company of Biologists' Read & Publish agreements are said to be "cost-neutral". What does this mean and how is pricing calculated?
- What are the benefits of Read & Publish agreements?
- Are multi-year agreements available?
- Where can I download information about Read & Publish agreements and the journals that are included?
- Which libraries are participating in your Read & Publish initiative?
- Have Read & Publish agreements been signed with library consortia?
- Where can I see a sample Read & Publish licence agreement?
- Are resources available to help libraries promote awareness of Read & Publish agreements?
- Are Read & Publish agreements for the long term? What happens at renewal?
- Can I continue to use my regular subscription agent if I switch to a Read & Publish agreement?
- How do authors at institutions with Read & Publish agreements submit a fee-free Open Access article?
- OA publication of research articles is available to corresponding authors at institutions with Read & Publish agreements. What is the role of the corresponding author? How is the corresponding author identified?
- Is The Company of Biologists participating in the OA Switchboard?
- Is The Company of Biologists participating in Jisc's Publications Router service?
- Will The Company of Biologists deposit manuscripts in PubMed Central?
- Who do I contact if I have questions about Read & Publish agreements?
Journal subscriptions
- Which journals do you publish?
- Do you offer print and online subscriptions?
- What subscription options are available?
- Where can I find pricing information? How do we subscribe?
- Where can I see a subscription licence agreement?
- Can I subscribe to the journals via an agent?
- How do I contact you about a back issue request or claim?
- Do you offer personal subscriptions?
Access and subscriber services
- How are “single site” and “multi-site” defined?
- How do I know if my institution has a subscription?
- My institution has a subscription - why am I prompted for a password when I try to access full text?
- How can I access your online journals if I don’t have access through an institutional subscription?
- Which platform are your journals hosted on?
- What accessibility standards do your journals conform to?
- Do you have a current VPAT (Voluntary Product Accessibility Template)?
- What is your linking syntax?
- Is content available in a mobile-optimized format?
- Are COUNTER-compliant usage reports available? How do we download them? Can we access legacy reports?
- What things can library administrators manage via the Silverchair admin dashboard?
- Is there a user guide for the Silverchair admin dashboard?
- How do we register and update our IP addresses?
- Are KBART files available?
- Can your journals be cross-searched?
- Can your journals be accessed via Shibboleth?
- Can your journals be accessed via OpenAthens?
- Is access via proxy services permitted?
- Can we supply interlibrary loan requests?
- Can individual articles be included in printed or electronic course packs?
- If we do not renew our subscription or Read & Publish agreement, will we continue to have access to all subscribed content?
- Who from my institution can access the journals if we have a subscription or Read & Publish agreement?
- What preservation arrangements do you have in place to ensure content is available for the long term?
- What are your payment terms? What methods of payment do you accept?
- What is your policy on Open Access?
- What is your policy on "double dipping"?
- How does The Company of Biologists support diversity and inclusion?
- Where can I see your Copyright and Permissions policy?
- How does The Company of Biologists ensure academic rigour in the quality of content? What types of journal metrics do you use?
- Where can I find information about Article Processing Charges (APCs) for your journals?
- Are special terms available to libraries and researchers in developing and transition economy countries?
- How can I purchase a single article from one of your journals?
- Do you offer free trials?
- I have heard about The Forest of Biologists — what is it?